Printer-friendly version
Bookmark and Share

Related Information
Feb, 2014
Type: 
Report
Topic: 
Enrollment
Grantee State: 
Alabama
Grantee State: 
Illinois
Grantee State: 
Louisiana
Grantee State: 
Massachusetts
Grantee State: 
New York
Grantee State: 
Utah
Grantee State: 
Virginia
Grantee State: 
Wisconsin

Since 2009, eight states participating in the Robert Wood Johnson Foundation’s Maximizing Enrollment program have worked to streamline eligibility and enrollment systems, policies, and procedures.   States have improved customer experience and reduce unnecessary burden on eligibility staff by implementing simplification strategies at every step of the enrollment and renewal process. This Maximizing Enrollment report—the third in a series of final reports from the program—shares the participating states' experiences in updating applications, using existing data to make eligibility determinations, simplifying renewals and transfers, making notices more readable, and improving business processes.

To access this report, click here.